Last updated: October 2025
Privacy Policy
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard data when you visit our website or contact us, including via our contact form. By using the site or submitting information, you consent to this policy.
Information We Collect
When you fill out our contact form, we collect the following information: your name, company (or organization), your role or position, your interest (i.e. what interests you), your message content, and your email address. You also have the option to subscribe to our newsletter; if you do, we collect your consent for marketing communications. We also collect metadata automatically, such as your IP address, timestamp, browser user agent, and referring URL, to support security, spam protection, diagnostics, and analytics.
How We Use Your Information
We use the information you submit to respond to your inquiries, requests, or comments. If you opted in to our newsletter, we will send you updates, news, or marketing content. Unless you explicitly consent, we will not use your contact form email for marketing. We may also analyze the data internally to improve our services, detect misuse or abuse, and support operations.
Third-Party Service Providers
We may engage third-party providers (such as email delivery services, CRM systems, or form processing platforms) to help process, store, or manage your contact submissions. These providers act on our behalf under confidentiality obligations, and where required by law we ensure they maintain adequate data protection safeguards.
Disclosure of Information
We do not sell your personal information. We may disclose your data (a) to comply with legal obligations or respond to lawful requests from authorities, (b) to enforce our site policies, (c) in connection with corporate transactions (merger, acquisition, sale of assets), or (d) with your consent.
Cookies and Tracking
We use cookies, pixel tags, and similar technologies to collect information about how you interact with our site (session behavior, navigation, device attributes). These tools help us improve the website, detect abuse, and analyze traffic. You can manage or disable cookies via your browser settings, but doing so may reduce some functionalities of the site.
Data Security and Access
We adopt reasonable administrative, technical, and organizational measures to protect your data from unauthorized access, alteration, or loss. Access to submitted contact form data is restricted to authorized personnel only. While we strive to protect your information, no system is completely immune to risk, and we cannot guarantee absolute security.
Retention and Deletion
We retain contact form submissions for as long as needed to fulfill the purposes described above, or as required by law. After that, we delete or anonymize the data in a secure manner.
Your Rights
Depending on your jurisdiction, you may have rights such as accessing your personal data, correcting or updating it, requesting deletion or processing restrictions, withdrawing consent (especially for marketing communications), and lodging a complaint with a relevant data protection authority. You may exercise these rights by contacting us at the email below. We may require identity verification before processing such requests.
External Links
Our website may contain links to external sites not covered by this policy. We encourage you to review the privacy policies of any site you visit.
Children's Privacy
Our services are not designed for children under the applicable legal age (commonly 13). We do not knowingly collect data from minors. If we become aware that we have collected information from a minor, we will delete it.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in practices, technology, law, or structure of our contact forms. When updates occur, we will post the revised policy here with a new "Last updated" date.
Contact Us
If you have questions or concerns about this policy or your personal data, you may contact us at:
Email: siwa@siwa.bio
Address: 1307 Person St, Durham, NC 27703, USA